/blog/information-capture-for-digital-transformation

Information Capture for Digital Transformation

In the previous blog, we discovered there are two sides of the information capture coin: capture of documents/emails (Cognitive Document Automation) and capture of electronic data (Robotic Process Automation). But information capture doesn’t exist in a vacuum; it needs a broader business process that orchestrates the document and data capture tasks and ultimately fulfills the customer request.

/blog/8-ways-improve-customer-experience-automation-technology

8 Ways to Improve Customer Experience with Automation Technology

Pundits, experts and analysts have been talking about the “Age of the Customer” for several years now, but businesses are slow to catch on. It’s not that we don’t want to create seamless experiences for our customers. The challenge is behind the scenes: A combination of legacy processes and systems that don’t talk to each other or share information, creating a frustrating ordeal for customers.

/blog/information-capture-for-more-operational-efficiency

How Information Capture Provides Operational Efficiency

In the last blog, we saw how documents could be centrally captured in high volumes to remove paper from the process, and give employees access to the digital form of that document as quickly as possible. The benefits of this improved visibility can be extended to all locations, all channels, and all departments ─the topic of this month’s blog.

/blog/information-capture-better-visibility

Information Capture for Better Visibility

In the last blog, I presented an overview of the five ways information capture will revolutionize your document and data processing. Let’s take a closer look at the first way now: automation through centralized, high-volume capture, also commonly referred to as batch capture.

/blog/five-ways-information-capture-will-revolutionize-document-data-processing

Five Ways Information Capture Will Revolutionize Your Document and Data Processing

Chances are you have heard of information capture ─ the capturing of information from paper and electronic documents, as well as from electronic data sources (like websites, databases and desktop applications).

/blog/10-popular-blog-posts-2017

Our 10 Most Popular Blog Posts in 2017

With 2017 fading into the horizon, we’re not only looking ahead to digital transformation and process automation trends coming up in 2018, but we’re looking back at the topics and trends that resonated with our website visitors this past year.