/blog/information-capture-for-more-operational-efficiency

How Information Capture Provides Operational Efficiency

In the last blog, we saw how documents could be centrally captured in high volumes to remove paper from the process, and give employees access to the digital form of that document as quickly as possible. The benefits of this improved visibility can be extended to all locations, all channels, and all departments ─the topic of this month’s blog.

/blog/information-capture-better-visibility

Information Capture for Better Visibility

In the last blog, I presented an overview of the five ways information capture will revolutionize your document and data processing. Let’s take a closer look at the first way now: automation through centralized, high-volume capture, also commonly referred to as batch capture.

/blog/10-popular-blog-posts-2017

Our 10 Most Popular Blog Posts in 2017

With 2017 fading into the horizon, we’re not only looking ahead to digital transformation and process automation trends coming up in 2018, but we’re looking back at the topics and trends that resonated with our website visitors this past year.

/blog/win-wow-customers-best-practices-better-onboarding

Win and Wow Customers – Best Practices for Better Onboarding

“Practice makes perfect” can be valuable advice — but not when it comes to onboarding banking or insurance customers. That’s because it’s likely you will only have one chance to get it right.

/blog/gdpr-deadline-looms-large-know-data

GDPR Deadline Looms Large: Do You Know Where Your Data Is?

The GDPR deadline is looming large among organisations. You may be brave enough to review these guidelines and even feel comfortable bringing up the GDPR compliance requirements with colleagues.

/blog/digital-transformation-customer-onboarding-yet

Digital Transformation of Customer Onboarding: Are We There Yet?

Whether you are a bank, insurance company, government agency or other organisation, you need to make it easier for your customers to engage with you. Especially in high-value customer journeys, such as when customers are onboarding for the first time, you can’t afford to disappoint them during those early moments of engagement with you. If you do, the relationship you spent time developing can quickly sour—or worse, end before it even begins. This is why onboarding is the most critical mile of the journey your customers embark upon with your business.